Sutharsan M

Customer care officer

September 2021 - April 2023

Full-time

- Demonstrated exceptional ability in effectively addressing customer complaints and concerns, consistently exemplifying professionalism and empathy. - Applied expertise in collecting, cleaning, and meticulously analyzing data to ensure its accuracy and quality. - Proficiently utilized Excel to create visually engaging visualizations and reports, effectively communicating insights to stakeholders. - Possessed extensive experience with MS Word, Excel, and various computer and internet applications, showcasing a high level of competency.

Associate Creative Director

October 2020 - January 2021

Full-time

- Supervised production of printed materials to support product awareness, brand identity and sales campaigns - Conceptualized and managed the production of marketing collateral and promotional materials - Developed and implemented strategies for efficient and cost effective printing, resulting in maximized resources - Identified and managed vendors for printing and production services, ensuring quality and timely delivery of products - Collaborated with clients to ensure accuracy of prints and material specifications - Monitored quality control and cost-effectiveness of print production projects - Coordinated production and delivery of promotional items to targeted audiences

Associate's degree in Data Analyst

July 2023 - Present

Education Details: I am currently focusing on enhancing my skillset in various areas to excel in the field of data analysis. Through self-directed learning and online resources, I have acquired proficiency in key tools and concepts, including Excel, Python, SQL, Tableau, and Statistics. Impactful narrative for my resume: Empowered by a passion for data-driven insights, I have actively pursued learning opportunities to develop a robust foundation in advanced data analytics. Leveraging my dedication and drive, I have acquired expertise in Excel, enabling me to efficiently analyze complex datasets and present findings in a clear and concise manner. Additionally, I have embraced Python as a powerful programming language, enabling me to automate repetitive tasks and perform advanced statistical analysis. My proficiency in SQL allows me to effectively extract and manipulate data from various databases, enhancing the accuracy and efficiency of analysis. Furthermore, my knowledge of Tableau enables me to create interactive visualizations that effectively communicate complex data patterns and trends. Complementing these technical skills, my understanding of Statistics ensures that I apply appropriate methodologies and interpret results accurately. Through my educational journey, I have honed my abilities to extract meaningful insights from data, turning raw information into actionable recommendations.

Bachelor of Engineering - BE in Computer Science and Engineering

June 2015 - March 2019

I have attained a degree in Computer Science and Engineering through mastering algorithms, coding languages, and complex systems. With sharp debugging capabilities, I have embraced technology and its potential to shape the future. Through problem-solving, collaboration, and constant learning, I have been equipped with the skills and knowledge to create software, develop applications, and contribute to the digital revolution. Expressing gratitude to my mentors, classmates, and loved ones for their support during this journey, I am eager to face new challenges and leave a lasting impression on the continuously-evolving tech world.