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Kartik RAUT

IN

Currently at

HDFC Bank

Working since 2022

Work experience

4 years 9 months

Avg tenure: 1 year 7 months

MBA

Nagpur

Jun 2014 - Jun 2016

BBA

IMSR College Chandrapur, Maharastra

Jun 2012 - Jun 2014

About

Seeking opportunity in an organization where I could utilize my knowledge, skills and abilities and one which offers professional growth while being resourceful, innovative and flexible.

Work experience

4 years 9 months

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HDFC Bank

6 month

Assistant manager

September 2022 - February 2023

Full-time

Work Experience: • Successfully increased the customer base for gold loan by 25% through effective networking and marketing tactics • Maintained and managed all records related to gold loan, ensuring accuracy and timely submission • Ensured secure storage of jewel loan packets through safe-keeping protocols • Demonstrated excellent customer service skills to provide the best possible experience to customers • Provided accurate gold loan information to customers, based on their needs and requirements

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Muthoot finance ltd

3 years

Junior Relationship Executive

September 2019 - September 2022

Full-time

 Increased customer base for gold loan by 10%, through effective customer service.  Maintained and managed all records related to gold loan, ensuring accuracy and completeness.  Safely kept gold loan packets and ensured secure storage.  Provided best customer services with quick availing of gold loan within 10 minutes.  Gave accurate information to customers according to their needs.  Handled cash counter with excellent efficiency and accuracy.  Performed daily End of Day process and generated important reports.

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Atos Syntel

1 year

Junior Analyst

May 2018 - August 2019

Full-time

• Processed and reviewed global trade instructions for clients as part of Processing Team • Cancelled and rebooked trades as per new instruction provided by clients • Transferred shares from one location to another as part of client instructions • Performed daily EOD processes and sent EOD reports to higher levels in a proper manner • Processed US and non-US transactions within deadlines • Researched and resolved queries in a global environment for APAC/UK/US regions • Trained new joiners and responded to their queries • Utilized controls and trackers to avoid errors and handled migration of new clients • Assigned queues to team members on a daily basis to ensure meeting of processing and authorization deadlines • Posted domestic and international trade instructions to Accounting and Custody • Investigated and corrected failing trades in the market • Communicated effectively with clients and identified trades and their respective calculations • Ran various Excel Macros daily and handled escalation emails • Ensured quality and quantity standards set by clients and promptly escalated to reporting manager in case of delays • Possessed strong analytical skills and the ability to understand the complete product life-cycle • Experienced in Trade matching, processing, Failed and Trade reporting • Handled Custody Operations, people, process and client management • Responsible for Statics Update i.e. custodian/broker's SSI and Client/Broker/Custodian escalations to avoid financial and reputational risk

Education

Nagpur

2014 - 2016

MBA in Finance

June 2014 - June 2016

I have extensive experience in ground management, having successfully worked as the Head Member of the Ground Management Team in the Panjabrao Deshmukh Premier League (PDPL) cricket event at PDIMTR college (DNC). In addition, I have gained substantial retail experience while working at Big Bazaar during their "SB Se Saste S5 Din" campaign.

IMSR College Chandrapur, Maharastra

2012 - 2014

BBA

June 2012 - June 2014

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Maharashtra State Board

2009 - 2011

H.S.C.

June 2009 - June 2011

Awards & achievements

Head member of ground management team at PDPL cricket event

Jan 2014