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Sayyami Joshi

Nandurbar, IN

Currently at

Innowave IT Group Pvt Ltd, pune

Working since 2017

Work experience

1 years 4 months

Avg tenure: 1 year

Bachelor of Engineering - BE

North Maharashtra University, Jalgaon

Jul 2013 - May 2016

About

Highly motivated data scientist with knowledge power of Python and software development. Possesses excellent teamwork, communication and interpersonal skills, with the ability to work independently and within a team. Committed to utilizing my knowledge to produce meaningful outcomes.

Work experience

1 years 4 months

Innowave IT Group Pvt Ltd, pune

1 year

Technical Support Executive

February 2017 - May 2018

Full-time

• Provided comprehensive technical support for customers to quickly and effectively resolve issues. • Troubleshot software errors ,identified root causes, and implemented solutions to maximize customer satisfaction. • Responded to customer inquiries through phone, email, and in-person contact to ensure all inquiries were handled promptly. • Collaborated with other departments to resolve customer issues and ensure the highest level of customer service. • Maintained an in-depth knowledge of company products and services to effectively answer customer questions. • Utilized problem-solving skills to diagnose, research, and address customer issues and provide cost-effective solutions. • Monitored customer feedback to enhance products and services and increase customer loyalty.

Education

North Maharashtra University, Jalgaon

2013 - 2016

Bachelor of Engineering - BE in Computer

July 2013 - May 2016

I have accomplished a Bachelor of Engineering in Computer Science with distinction, achieving perfect scores in all semesters without any backlog. I am proud to have achieved this high level of academic excellence, which included comprehensive coursework in software development, computer systems, and network technology.

Awards & achievements

Innowave IT Group Pvt Ltd, pune

Technical Support Executive

May 2018

North Maharashtra University, Jalgaon

Interuniversity Fencing Tournament

Apr 2012