Nandurbar, IN
Currently at
Innowave IT Group Pvt Ltd, pune
Working since 2017
Work experience
1 years 4 months
Avg tenure: 1 year
Bachelor of Engineering - BE
North Maharashtra University, Jalgaon
Jul 2013 - May 2016
About
Highly motivated data scientist with knowledge power of Python and software development. Possesses excellent teamwork, communication and interpersonal skills, with the ability to work independently and within a team. Committed to utilizing my knowledge to produce meaningful outcomes.
Work experience
Innowave IT Group Pvt Ltd, pune
1 year
Technical Support Executive
February 2017 - May 2018
Full-time
• Provided comprehensive technical support for customers to quickly and effectively resolve issues. • Troubleshot software errors ,identified root causes, and implemented solutions to maximize customer satisfaction. • Responded to customer inquiries through phone, email, and in-person contact to ensure all inquiries were handled promptly. • Collaborated with other departments to resolve customer issues and ensure the highest level of customer service. • Maintained an in-depth knowledge of company products and services to effectively answer customer questions. • Utilized problem-solving skills to diagnose, research, and address customer issues and provide cost-effective solutions. • Monitored customer feedback to enhance products and services and increase customer loyalty.
Education
North Maharashtra University, Jalgaon
2013 - 2016
Bachelor of Engineering - BE in Computer
July 2013 - May 2016
I have accomplished a Bachelor of Engineering in Computer Science with distinction, achieving perfect scores in all semesters without any backlog. I am proud to have achieved this high level of academic excellence, which included comprehensive coursework in software development, computer systems, and network technology.
Awards & achievements
Innowave IT Group Pvt Ltd, pune
Technical Support Executive
May 2018
North Maharashtra University, Jalgaon
Interuniversity Fencing Tournament
Apr 2012