Sayyami Joshi
Nandurbar, IN • Joined May 2023
About
Highly motivated data scientist with knowledge power of Python and software development. Possesses excellent teamwork, communication and interpersonal skills, with the ability to work independently and within a team. Committed to utilizing my knowledge to produce meaningful outcomes.
Work experience
1 years 4 months
Innowave IT Group Pvt Ltd, pune
1 year
Technical Support Executive
February 2017 - May 2018
Full-time
• Provided comprehensive technical support for customers to quickly and effectively resolve issues. • Troubleshot software errors ,identified root causes, and implemented solutions to maximize customer satisfaction. • Responded to customer inquiries through phone, email, and in-person contact to ensure all inquiries were handled promptly. • Collaborated with other departments to resolve customer issues and ensure the highest level of customer service. • Maintained an in-depth knowledge of company products and services to effectively answer customer questions. • Utilized problem-solving skills to diagnose, research, and address customer issues and provide cost-effective solutions. • Monitored customer feedback to enhance products and services and increase customer loyalty.
Education
North Maharashtra University, Jalgaon
2013 - 2016
Bachelor of Engineering - BE in Computer
July 2013 - May 2016
I have accomplished a Bachelor of Engineering in Computer Science with distinction, achieving perfect scores in all semesters without any backlog. I am proud to have achieved this high level of academic excellence, which included comprehensive coursework in software development, computer systems, and network technology.
Awards & achievements
Innowave IT Group Pvt Ltd, pune
Technical Support Executive
May 2018
North Maharashtra University, Jalgaon
Interuniversity Fencing Tournament
Apr 2012