Ruchi Soni

SYSTEM ANALYST @ Cognizant

Satna, IN • Joined Jul 2023


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Role re-inventor

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About

Highly motivated and technically proficient professional with a strong foundation in storage technologies seeks an opportunity at VMware to enhance expertise and deliver exceptional customer experiences. Eager to undergo in-depth training and obtain professional certificates while collaborating with a team of experts. Suitable for both freshers and experienced professionals.

Work experience

2 years 11 months

Org Logo

Cognizant

3 years

SYSTEM ANALYST

February 2022 - Present

Full-time

Work Experience: Application Packager Role: - Executed application packaging tasks utilizing Admin Studio Install Shield, Repackager, and Microsoft App-V - Employed Beyond Compare, SCCM, and Microsoft Intune as tools for packaging and deployment - Demonstrated proficiency in PowerShell and VBScript for scripting and automating tasks Responsibilities: - Collaborated with technical team and application owners, optimizing workflow and achieving successful project completion - Generated MSI / MSIX packages and Transforms (MST) in accordance with package requirements and industry standards - Conducted comprehensive validation of source install media, ensuring precision and functionality - Personalized applications/packages to meet specific requirements and configurations - Efficiently deployed and monitored applications using SCCM and Intune platforms - Troubleshot SCCM clients, application issues, and asset management at an advanced L3 level - Interacted with customers, addressing packaging queries and resolving any reported issues during packaging or deployment - Attained comprehension and knowledge of cloud client management technologies, including Intune and Co-management - Contributed to migration projects, actively participating in the implementation of Cloud PC - Provided training and knowledge sharing to new joiners on application packaging

Analyst Trainee

August 2021 - February 2022

Full-time

Role: Technical Support Engineer - Demonstrated comprehensive understanding and expertise in implementing Change Management Process aligned with ITIL framework. - Provided exemplary technical support and guidance to customers, effectively resolving various technical challenges. - Proficiently installed, upgraded, and configured computer hardware systems, as well as software applications. - Remedied Microsoft Office 365 problems encompassing Outlook, Teams, O365 apps, OneDrive, and SharePoint. - Assisted in the creation and upkeep of Azure virtual desktops for Windows 10/11 and MacOS.

Education

RGPV University

2015 - 2019

BE in Computer Science

August 2015 - June 2019

Awards & achievements

Cognizant

Technical support

Dec 2021