SYSTEM ANALYST @ Cognizant
Satna, IN • Joined Jul 2023
Kudos
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About
Highly motivated and technically proficient professional with a strong foundation in storage technologies seeks an opportunity at VMware to enhance expertise and deliver exceptional customer experiences. Eager to undergo in-depth training and obtain professional certificates while collaborating with a team of experts. Suitable for both freshers and experienced professionals.
Work experience
Cognizant
3 years
SYSTEM ANALYST
February 2022 - Present
Full-time
Work Experience: Application Packager Role: - Executed application packaging tasks utilizing Admin Studio Install Shield, Repackager, and Microsoft App-V - Employed Beyond Compare, SCCM, and Microsoft Intune as tools for packaging and deployment - Demonstrated proficiency in PowerShell and VBScript for scripting and automating tasks Responsibilities: - Collaborated with technical team and application owners, optimizing workflow and achieving successful project completion - Generated MSI / MSIX packages and Transforms (MST) in accordance with package requirements and industry standards - Conducted comprehensive validation of source install media, ensuring precision and functionality - Personalized applications/packages to meet specific requirements and configurations - Efficiently deployed and monitored applications using SCCM and Intune platforms - Troubleshot SCCM clients, application issues, and asset management at an advanced L3 level - Interacted with customers, addressing packaging queries and resolving any reported issues during packaging or deployment - Attained comprehension and knowledge of cloud client management technologies, including Intune and Co-management - Contributed to migration projects, actively participating in the implementation of Cloud PC - Provided training and knowledge sharing to new joiners on application packaging
Analyst Trainee
August 2021 - February 2022
Full-time
Role: Technical Support Engineer - Demonstrated comprehensive understanding and expertise in implementing Change Management Process aligned with ITIL framework. - Provided exemplary technical support and guidance to customers, effectively resolving various technical challenges. - Proficiently installed, upgraded, and configured computer hardware systems, as well as software applications. - Remedied Microsoft Office 365 problems encompassing Outlook, Teams, O365 apps, OneDrive, and SharePoint. - Assisted in the creation and upkeep of Azure virtual desktops for Windows 10/11 and MacOS.
Education
RGPV University
2015 - 2019
BE in Computer Science
August 2015 - June 2019
Awards & achievements
Cognizant
Technical support
Dec 2021