Shahdol, IN • Joined Jul 2023
About
Dedicated professional with exceptional customer service skills and a proven track record of exceeding sales targets. Recognized for strong teamwork, communication, and interpersonal abilities. Committed to delivering customer satisfaction and passionate about problem-solving.
Work experience
FutureTech Softwares
8 month
Territory sales manager
August 2022 - March 2023
Full-time
- Regularly communicate with territory to drive sales and increase revenue. - Collaborate with team members to achieve sales targets and exceed expectations. - Implement effective strategies to enhance customer satisfaction and loyalty. - Analyze market trends according to customer needs.
Reliance Retail
2 years
Department Manager In Training
January 2020 - August 2022
Full-time
Generated and executed floor management strategies, leading to increased efficiency and productivity. Empowered and guided team members to achieve stellar performance through effective leadership and coaching. Provided exceptional customer support and resolved inquiries to ensure high satisfaction levels. Fostered effective communication with company stakeholders to align goals and drive successful outcomes.
Reliance Jio Infocomm Limited
4 years
Store manager
April 2015 - July 2019
Full-time
- Successfully managed store operations and ensured efficient workflow, resulting in improved customer satisfaction ratings - Implemented innovative customer service strategies, resulting in increased customer retention and loyalty - Demonstrated exceptional problem-solving skills by effectively resolving customer complaints and concerns, ensuring customer satisfaction - Proactively identified areas for improvement within the team and store operations, implementing changes that positively impacted efficiency and profitability
Education
National Center Of Vocational training
2011 - 2012
COPA in Computer Science
July 2011 - August 2012
- Proficient in inputting and organizing data using MS Excel - Skilled in accurately entering and managing data in spreadsheets - Experienced in utilizing MS Excel for efficient data entry tasks - Competent in performing data entry duties using MS Excel
Maharshi Vidyalayam
2007 - 2008
Higher secondary in Arts
July 2007 - June 2008
Projects
New Store Opening
Jul 2020 - Present
Reliance Jio Infocomm Limited
- Successfully spearheaded the establishment of four new Reliance Trends stores in Madhya Pradesh, specifically in Jabalpur, Shahdol, Mandla, and Sagar. - Demonstrated outstanding leadership by taking full responsibility for the opening of these stores. - Showcased unwavering passion for the project through efficient coordination and management. -
Awards & achievements
Reliance Retail
New Store Launching
Aug 2023
Reliance Jio Infocomm Limited
Achiever Of The Financial Year 2016,2017,2018,2019,
Apr 2019