Sangrur, IN • Joined Aug 2023
About
Experienced professional with excellent communication and telephonic skills, demonstrated through convincing potential customers over the phone and handling escalated customer calls. Proven ability in effective time management and problem solving, resulting in exceptional customer relations. Additionally, possess strong interpersonal skills, contributing to successful teamwork and collaboration.
Work experience
RuLoans Distribution pvt ltd
2 years 11 months
Freelance Loan agent
February 2021 - December 2023
Freelance
- Developed and maintained strong customer relationships by providing excellent service and support - Resolved customer issues and concerns in a timely and efficient manner, resulting in increased customer satisfaction - Implemented new strategies to enhance customer experience, resulting in improved retention rates
Education
Bright-way-senior-secondary school (PSEB)
2020 - 2021
HSC in HUMANITIES
April 2020 - March 2021
- Pursued a comprehensive curriculum focused on the exploration of humanities. - Engaged in rigorous coursework encompassing various branches of knowledge within the field of humanities. - Participated in academic programs centered around the critical analysis and interpretation of human culture, history, and society. - Actively pursued coursework in disciplines such as literature, philosophy, art, and social sciences.
Awards & achievements
Bright-way-senior-secondary school (PSEB)
quiz competition
Aug 2017