HimavanthReddy Maila
Nalgonda, IN • Joined Aug 2023
About
Himavanth Reddy Maila is a versatile professional with excellent problem-solving and ownership skills. As a Banking Officer at ICICI Bank Limited, he provided outstanding customer service to NRI clients while collaborating with cross-functional teams. Himavanth's technical expertise includes proficiency in Python, Linux, Microsoft OS, networking, ethical hacking, and cloud services, making him a diverse asset. He is a Certified Ethical Hacker (v10.0) and has received recognition for his bug-finding skills and contributions to website security. Fluent in English, Hindi, and Telugu, Himavanth excels in communication and teamwork. With a commitment to excellence, he is eager to contribute and learn in any role.
Work experience
8 months
ICICI Bank
8 month
PBO
January 2022 - August 2022
Full-time
- Supported NRI clients in effectively managing their financial needs and inquiries - Delivered outstanding service to clients by promptly addressing queries and effectively resolving issues - Collaborated with cross-functional teams to ensure the smooth and seamless experience of customers Additional Responsibilities - Conducted informative financial product presentations to educate clients about potential investment opportunities - Streamlined the account opening and document verification processes for new clients - Successfully resolved escalated customer concerns, ensuring their utmost satisfaction - Assisted in the training of new team members on banking processes and customer service standards
Education
GANDHI INSTITUTE FOR TECHNOLOGYCAL MANAGEMENT
2018 - 2021
Bachelor of Commerce - BComm in COMMERCE
June 2018 - December 2021
- Achieved a Bachelor of Commerce degree with a commendable GPA of 7.1 during undergraduate studies at Gandhi Institute of Technology and Management. - Demonstrated meticulous attention to detail, analytical prowess, and strong time management skills throughout academic journey. - Actively engaged in effective communication and provided leadership as the Students Representative for the academic year 2019-20. - Collaborated seamlessly with peers and faculty, utilizing proficiency in languages such as English, Hindi, and Telugu. - Showcased keen interest and expertise in technical areas, including Python programming, Linux and Microsoft operating systems, networking, ethical hacking, and configuring cloud services. - Committed to excellence, demonstrating problem-solving abilities and a multifaceted skill set that lays a robust foundation for future pursuits.
Awards & achievements
GANDHI INSTITUTE FOR TECHNOLOGYCAL MANAGEMENT
Certified Ethical Hacker from EC-Council (v10.0), 2018
Nov 2021
