Hiral Gandhi

Test lead

April 2019 - Present

Full-time

1. Conducted UAT, SIT, and Regression Testing on Salesforce Test Environments 2. Assisted Manager in formalizing QA process, deliverables, and templates on Confluence pages 3. Acted as Test Coordinator for the UAT Phase of a Global project involving Oracle applications 4. Set up Azure DevOps Work Items, Sprints, and Plans, and created user guide documentation 5. Participated in a Salesforce CRM - SharePoint integration project, responsible for preparing and managing UAT tests and assisting Manager in Post UAT activities 6. Contributed to the testing of Salesforce CRM - Marketing Cloud integration 7. Automated Regression tests using Selenium WebDriver with Java, within Eclipse IDE, and integrated TestNG for test reporting.

Test Lead

February 2016 - April 2019

Full-time

1. Developed test plans, estimated project timelines, and prepared scenarios for releases of web-based, SharePoint-based, engineering applications, and Salesforce CRM. 2. Implemented test management systems in HP ALM, TFS, Rally, and JIRA. - Streamlined test management processes by leveraging advanced software platforms. 3. Oversaw a team of three test analysts and two trainee engineers, distributing tasks, providing guidance and mentorship, and tracking their progress. - Effectively delegated tasks, provided ongoing guidance and mentorship, and monitored individual and team efforts. 4. Actively participated in weekly status meetings with the development team to prioritize and organize work assignments according to release schedules. - Ensured seamless coordination between testing and development efforts to meet release schedules. 5. Played a key role in formulating the finalized test process, under the guidance of the Director, for implementation in a new testing team. - Contributed valuable insights and recommendations to successfully implement the new test process in a newly formed testing team.

Senior associate

December 2009 - June 2014

Full-time

1. Test planning, test data generation, and test case development, actively participating in client Test Plan reviews. - Developed comprehensive test plans, ensuring thorough test coverage. - Created detailed test cases to identify and resolve software defects. 2. Executed various types of tests, including smoke testing, sanity testing, system testing, integration testing, and user acceptance testing in Mainframes system. - Performed sanity tests to ensure the stability and functionality of the system. - Executed comprehensive system, integration, and user acceptance tests to verify software functionality and performance. 3. Maintained direct client communication for weekly progress updates. - Effectively communicated project milestones, risks, and mitigation plans to clients. 4. Oversaw a team of 3 offshore testers. - Successfully managed and mentored a team of 3 testers, ensuring their productivity and professional growth. - Assigned and supervised testing tasks, ensuring timely and high-quality deliverables. 5. Assumed the role of Process Lead for the team, supporting CMMI Audits for Testing Deliverables. - Provided guidance and assistance to team members and leads in preparing for CMMI Audits. - Ensured compliance with CMMI standards, resulting in successful audits for testing deliverables. 6. Conducted GUI testing for an investment banking application, both onsite and offsite. - Performed comprehensive GUI testing to ensure the usability and intuitiveness of the application. - Collaborated with onsite and offsite teams to conduct thorough GUI testing and identify and resolve user interface defects.

SDET

May 2005 - April 2009

Full-time

1. Analyzed and resolved Test Scripts failures to ensure optimal performance 2. Executed tests for Security and Networking components of Windows OS, including handling activities for new security patches and Service Packs on various OS configurations 3. Identified, analyzed, and verified bugs in software components 4. Developed automation solutions for parallel execution of Test Scripts on multiple X86 and X64 systems with different OS configurations

B.Tech in Computer Technology

August 2001 - June 2004

- Actively engaged in inter college festivals including Torque and Arcane. - Contributed to the development of projects such as HRMS and SMTP Trap Management using .Net Technology and SQL Server database.

Diploma in Computer Technology

August 1998 - June 2001

Education: Bachelor of Science in Computer Science, XYZ University, City, State (2016-2020) During my time at XYZ University, I actively pursued projects that allowed me to apply my passion for programming and problem-solving. One notable project I worked on was a C++ and Graphics-based project focused on Braille to English conversion. In this project, I collaborated with a team of fellow computer science students to develop an innovative solution that aimed to improve accessibility for visually impaired individuals. The result of our team's hard work and dedication was a cutting-edge software application that facilitated seamless Braille to English conversion, making written information more accessible to the visually impaired community.