Assistant Manager @ Bank of Baroda
Jaipur, IN • Joined Sep 2023
About
Professional offering with 05+ years of experience in Business Analysis and operations management in public sector bank, with hands on experience in dealing with Government and Private sector clients. Expert in management which includes actions like requirement gathering, analysis, planning, customer management, liaising between business and technical teams, scheduling and its timely delivery. Strong problem solving, and technical skills coupled with confident decision making for enabling effective solutions leading to high customer satisfaction and low operational costs. Work with clients and management to understand their requirements and translate those needs into solution requirements and specifications for solutions. Work closely with clients to proactively review products, make recommendation on products and/or modifications in accordance with client needs.
Work experience
Bank of Baroda
6 years 3 months
Assistant Manager
July 2018 - Present
Full-time
With expertise in customer service, I excelled in analyzing business operations and efficiently assisted managerial functions. Demonstrated outstanding problem-solving skills, resulting in improved customer satisfaction and increased sales. Executed strategic initiatives, leading to enhanced operational efficiency and streamlined processes. Collaborated effectively with cross-functional teams to achieve organizational goals, fostering a positive work environment.
Education
Baroda Manipal School of Banking
2017 - 2018
Post Graduation Diploma in Banking and Management in PGDBM
October 2017 - June 2018
Participated actively in a range of management events at BMSB.
Vivekanand Institute of Technology
2011 - 2015
Bachelor of Technology - BTech in Electronics and Communication
April 2011 - June 2015
My educational journey at college, combined with my extensive involvement in event coordination and anchoring, has equipped me with the necessary skills and experiences to excel in various professional settings. I am excited to bring my expertise and passion for creating impactful experiences to contribute to the success of your organization.
Awards & achievements
Vivekanand Institute of Technology
Personality Development
Jul 2015