Business Process Lead @ Tata Consultancy Services
Kolkata, IN • Joined Aug 2023
About
Experienced Payroll Professional with 6+ years of expertise in efficiently managing and optimizing payroll processes. Proven track record of implementing and configuring payroll systems to ensure accurate and timely compensation for employees. Adept at interpreting complex payroll regulations, tax laws, and labor policies to maintain compliance and mitigate risk. Skilled in data management, system configuration, and troubleshooting to resolve discrepancies and improve overall efficiency. Strong communicator and team player, capable of collaborating with cross-functional teams to drive process improvements and provide expert guidance to stakeholders. Known for meticulous attention to detail, commitment to accuracy, and dedication to delivering reliable payroll services that align with organizational goals and legal requirements.
Work experience
Tata Consultancy Services
2 years 9 months
Business Process Lead
January 2022 - Present
Full-time
Led and optimized payroll service delivery for a prominent UK client, showcasing expertise in process management. Directed and supervised a team, ensuring seamless operations. Streamlined internal and external reporting procedures, fostering transparency and accuracy.
ADP
3 years
Associate Functional Consultant
December 2018 - January 2022
Full-time
Successfully implemented payroll system and migrated data for clients based in the UK and EMEA, ensuring seamless transition and accurate processing. Streamlined procedures resulting in improved efficiency and reduced errors. Collaborated with cross-functional teams to gather requirements and deliver customized solutions. Achieved client satisfaction by providing exceptional support and resolving payroll-related issues promptly.
Genpact
2 years
Process Associate
December 2016 - November 2018
Full-time
Managed payroll processing for a diverse client base, ensuring accurate and timely payments. Streamlined systems, resulting in increased efficiency and reduced errors. Collaborated with HR and finance teams to resolve payroll discrepancies and implement best practices. Prepared detailed financial reports and reconciliations, providing valuable insights for decision-making. Fostered strong relationships with clients, delivering excellent customer service and resolving inquiries promptly.
Education
Arunodaya University, Itanagar
2018 - 2019
Executive MBA in Finance and Marketing
August 2018 - August 2019
Researched extensively on the Indian stock market to gain profound knowledge and insights into its trends and dynamics. Analyzed and evaluated various financial indicators and market data to identify potential investment opportunities. Developed comprehensive reports and presentations highlighting investment strategies and recommendations based on extensive research findings. Collaborated with a team of analysts to conduct in-depth sector-specific studies, contributing to the development of investment strategies and risk management techniques.
Vinoba Bhave University, Hazaribagh
2013 - 2016
Bachelor's in Commerce (Accountancy Honours) in Accountancy
August 2013 - August 2016
Bachelor's degree in commerce achieved, showcasing a strong foundation in the field of business and finance. Demonstrated expertise in various relevant subjects such as accounting, finance, marketing, and economics.
Awards & achievements
ADP
Employee of the year
Dec 2022