Bengaluru, IN
Currently at
Byju's
Working since 2022
Work experience
1 years 1 months
Avg tenure: 6 months
Bachelor of commerce
Gulbarga University
May 2018 - Aug 2021
Science
Karnataka secondary education examination board
Jun 2014 - Apr 2016
About
Motivated and results-driven professional with 1+ years of experience in customer service and sales. Adept in resolving customer issues, improving customer satisfaction and providing exceptional service. Proven track record of leading high-performing teams to achieve targets and complete projects. Exceptional interpersonal, communication and teamwork skills. Seeking to leverage these skills in a non-voice process company to contribute to the success of the organization.
Work experience
Byju's
6 month
Business Development Associate
April 2022 - September 2022
Full-time
was contribute to team's success - Helped team to meet goals and exceed expectations - Led and successfully executed projects - Developed innovative solutions - Strong track record of delivering on commitments - Results-driven
Reliance Jio Infocomm Limited
7 month
Customer care executive
September 2021 - March 2022
Full-time
- Leveraged excellent customer service and sales skills to successfully promote and sell Jio Fiber packages to customers - Developed deep understanding of Jio Fiber products and services to efficiently answer customer inquiries and address concerns - Built strong relationships with customers to drive product adoption and customer loyalty - Collaborated with cross-functional teams to ensure smooth onboarding of customers - Provided efficient technical support to troubleshoot customer issues quickly and effectively - Analyzed customer feedback and implemented strategies to improve customer satisfaction and product features
Education
Gulbarga University
2018 - 2021
Bachelor of commerce in Commerce
May 2018 - August 2021
I earned a degree in business from Gulbarga university with excellent performance. My degree provides me with the skills and knowledge needed to succeed in the business world. Through my education, I developed strong skills in problem solving, critical thinking, and time management. These skills will help me be successful in my career. I have also participated in many extracurricular activities while attending Gulbarga university, which has helped me to build connections and skills that will be beneficial in my career. In addition, I have gained experience working in both within and outside the business world. Through my education and experience, I am confident that I can successfully pursue a career in business.
Karnataka secondary education examination board
2014 - 2016
Science in Science
June 2014 - April 2016
I have a solid educational foundation in science, with a special focus in Physics, Chemistry, Maths, and Biology. In Physics, I have explored the fundamentals of matter and energy, delving into the details of topics such as the theories of relativity, quantum mechanics, and thermodynamics. With Chemistry, I have conducted lab experiments to gain a better understanding of the nature of matter, exploring the principles of organic chemistry and chemical bonding. In Maths, I have sharpened my logical and problem-solving skills by studying algebra, calculus, trigonometry, and differential equations. Finally, I have developed an appreciation for the complexities of the natural world through my studies in Biology, studying topics such as plant and animal physiology, genetics and evolution.
Karnataka SSLC Board
2012 - 2013
SSLC
May 2012 - April 2013
I completed my SSLC schooling in Karnataka in 2014 with distinction. I was an outstanding student, achieving exceptional grades in all subjects. During my tenure, I participated in multiple extra-curricular activities, developing a well-rounded skillset. I demonstrated excellent teamwork and leadership capabilities, winning accolades from teachers and peers alike. Through hard work and dedication, I was able to excel in my studies and contribute to the school's success.
Awards & achievements
Reliance Jio Infocomm Limited
I had 5 star rating in jio telecom
Jan 2022