Bengaluru, IN • Joined Mar 2023
About
Motivated and results-driven professional with 1+ years of experience in customer service and sales. Adept in resolving customer issues, improving customer satisfaction and providing exceptional service. Proven track record of leading high-performing teams to achieve targets and complete projects. Exceptional interpersonal, communication and teamwork skills. Seeking to leverage these skills in a non-voice process company to contribute to the success of the organization.
Work experience
Vinolaya
8 month
Event management executive
September 2023 - April 2024
Part time
- Successfully managed invoice billings for multiple events, ensuring accuracy and timely delivery - Exceeded customer service expectations by providing exceptional support and assistance to event attendees - Attended to and resolved any issues or concerns promptly and professionally, ensuring a positive experience for all involved
Byju's
7 month
Business development associate
April 2023 - October 2023
Full-time
- Consistently achieved top sales performance by effectively communicating with clients and understanding their needs - Received multiple awards for being the best seller in the company, highlighting my exceptional sales skills and results-driven approach - Successfully secured the top-selling position twice, demonstrating my ability to consistently exceed sales targets and deliver outstanding results - Developed strong relationships with clients through clear and concise communication, resulting in increased custome
JioFiber
1 year 5 months
Billing Excel executive
November 2021 - March 2023
Full-time
- Resolved customer issues promptly and effectively, resulting in an increase in customer satisfaction by 15% - Demonstrated exceptional sales skills, consistently exceeding monthly sales targets by 20% - Proactively identified opportunities to improve customer service processes, leading to a 10% reduction in customer complaints - Built strong relationships with customers through outstanding communication and problem-solving skills - Collaborated effectiv
Education
Gulbarga University Gulbarga. Karnataka
2018 - 2021
Bachelor of Commerce - BComm in Accountancy
June 2018 - November 2021
Best learner and iam passed with the grade FIRST CLASS WITH DISTINCTION
Awards & achievements
Byju's
Best employee off the month
Jul 2023
I had 5 star rating in jio telecom
Jan 2022