Chennai, IN • Joined Jul 2023
About
Accomplished Business Analyst with a demonstrated academic background in management studies. Acknowledged for adept problem-solving skills and exceptional communication abilities. Proficient in efficient time-management, ensuring timely completion of tasks and projects. Demonstrates effective leadership by motivating teams to achieve goals and driving organizational success. Consistently delivers significant outcomes, adding value to organizational achievements.
Work experience
Balmer Lawrie
5 month
Business analyst internship
December 2022 - April 2023
Internship
- Conducted extensive Business research project for the company, analyzing market trends and consumer preferences to inform strategic decision-making - Acquired in-depth knowledge of HR roles and responsibilities through active participation in various HR initiatives. - Assisted in the development and execution of marketing activities, including creating and distributing promotional materials, managing social media campaigns, and conducting market research - Provided exceptional customer service by promptly addressing and resolving customer inquiries and concerns, resulting in a high level of customer satisfaction and repeat business
Infosys ltd
1 year 1 month
Operations executive
November 2020 - November 2021
Full-time
Managed server security tools and software, ensuring effective protection against cyber threats. Handled service requests promptly, demonstrating strong customer service skills. Executed active directory tasks, optimizing user management processes. Implemented patch management for Linux and Windows servers, enhancing system performance and security. Ensured compliance with security regulations, maintaining security compliance systems. Maintained antivirus and backup software, safeguarding server data integrity. Utilized analytical skills to assess system vulnerabilities and recommend improvements.
Education
Anna University Ceg
2021 - 2023
MBA
December 2021 - June 2023
Loyola College, Chennai
2017 - 2020
BCA
June 2017 - May 2020
Projects
weather app
Jan 2020 - May 2023
Loyola College, Chennai
- Developed an Android Weather app utilizing Kotlin and Java - Utilized Java and Kotlin to create a user-friendly interface - Implemented functionality to find and display weather information for any desired location - Demonstrated passion for weather and technology by creating an efficient and reliable app - Employed Java and Kotlin to enhance the app's performance and accuracy
Exploring the factors influencing customer decision making
Dec 2022 - Apr 2023
Anna University Ceg
Explored factors influencing customer decision making in Adventure tourism at Balmer Lawrie Ltd. Conducted in-depth research on customer preferences and motivations in the adventure tourism industry. Analyzed market trends and competitor strategies to identify potential opportunities and challenges. Developed comprehensive reports and presentations to communicate findings and recommendations to senior management. Collaborated with cross-functional teams to implement strategies to attract and retain adventure tourism customers. Demonstrated a passion for understanding and improving customer experiences in the adventure tourism sector. Contributed to the company's overall growth and success by enhancing customer satisfaction and loyalty.
Awards & achievements
Anna University Ceg
Event organisation
Sep 2022
Infosys ltd
Automation tool
May 2021