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Diksha Jain

Associate @ Teleperformance

Kolkata, IN

Currently at

Teleperformance

Working since 2022

Work experience

2 years 9 months

Avg tenure: 1 year

BSc

INIFD ( International Institute Of Fashion ) Kolkata

May 2017 - Aug 2020

Intermediate in Science

CM Science College, Darbhanga

Aug 2015 - Aug 2017

About

Seeking a challenging position in a reputable organization to expand learnings, knowledge, and skills. Utilize training and skills to contribute significantly to company success. Excel in teamwork, communication, and interpersonal skills.

Work experience

2 years 9 months

Org Logo

Teleperformance

1 year 7 months

Associate

August 2022 - Present

Full-time

- Amazon Voice Process, Customer Service Representative ( North America ) - Delivered exceptional customer service to North American clients, ensuring high customer satisfaction ratings. - Resolved issues efficiently and effectively, consistently achieving high customer satisfaction ratings.

Org Logo

Wipro

1 year

Production Specialist

May 2021 - June 2022

Full-time

- Supported daily operations as a Back Office Executive at CHC Process for Us. - Executed administrative tasks efficiently and accurately, ensuring a smooth workflow. - Demonstrated strong problem-solving skills, resolving the issue

Education

INIFD ( International Institute Of Fashion ) Kolkata

2017 - 2020

BSc in Graphic Designing

May 2017 - August 2020

Coordinated numerous programming events, showcasing my passion for technology and fostering a collaborative learning environment. Implemented innovative strategies to ensure successful event execution. Facilitated engaging workshops and interactive sessions, empowering participants to enhance their technical skills and stay abreast of industry trends.

CM Science College, Darbhanga

2015 - 2017

Intermediate in Science in Science

August 2015 - August 2017

Awards & achievements

INIFD ( International Institute Of Fashion ) Kolkata

Fashion Show

Sep 2020

INIFD ( International Institute Of Fashion ) Kolkata

• Course By Manish Malhotra

Aug 2019