Diksha Jain
Associate @ Teleperformance
Kolkata, IN • Joined Aug 2023
About
Seeking a challenging position in a reputable organization to expand learnings, knowledge, and skills. Utilize training and skills to contribute significantly to company success. Excel in teamwork, communication, and interpersonal skills.
Work experience
3 years 2 months
Teleperformance
2 years
Associate
August 2022 - Present
Full-time
- Amazon Voice Process, Customer Service Representative ( North America ) - Delivered exceptional customer service to North American clients, ensuring high customer satisfaction ratings. - Resolved issues efficiently and effectively, consistently achieving high customer satisfaction ratings.
Wipro
1 year
Production Specialist
May 2021 - June 2022
Full-time
- Supported daily operations as a Back Office Executive at CHC Process for Us. - Executed administrative tasks efficiently and accurately, ensuring a smooth workflow. - Demonstrated strong problem-solving skills, resolving the issue
Education
INIFD ( International Institute Of Fashion ) Kolkata
2017 - 2020
BSc in Graphic Designing
May 2017 - August 2020
Coordinated numerous programming events, showcasing my passion for technology and fostering a collaborative learning environment. Implemented innovative strategies to ensure successful event execution. Facilitated engaging workshops and interactive sessions, empowering participants to enhance their technical skills and stay abreast of industry trends.
CM Science College, Darbhanga
2015 - 2017
Intermediate in Science in Science
August 2015 - August 2017
Awards & achievements
INIFD ( International Institute Of Fashion ) Kolkata
Fashion Show
Sep 2020
INIFD ( International Institute Of Fashion ) Kolkata
• Course By Manish Malhotra
Aug 2019