Business Analyst - Manager @ Paytm
Delhi, IN • Joined Jun 2023
Followed by Ritwik Nilabh
Kudos
1
Work experience
Paytm
2 years 3 months
Business Analyst - Manager
July 2022 - Present
Full-time
* Developed multiple dashboards with key indicators and Automated various tasks of report generation for the Supply Chain Management team using SQL, Google Data Studio, and AWS, which saved over 95 manhours per month * Optimized the current process of SIM data management and initiated new processes for SIM deactivations and billing validation, which saved Rs. 30 lakhs per month * Led and performed root cause analysis (RCA) on multiple complex business issues in SIM management, driving effective problem- solving and enabling data-driven decision-making for strategic improvements * Collaborated with cross-functional teams to gather requirements, define Standard Operating Procedures (SOPs), and develop innovative solutions for supply chain challenges * Received “Rising Star” award for significant contribution and work performance in first 6 months
PeopleNorth
3 month
Product Management Intern
May 2021 - July 2021
Internship
* Designed and evaluated B2B & B2C marketing strategies and additional 6+ new features for the company’s EdTech platform * Managed product strategy initiatives & implemented market analysis, as well as UI/UX improvements for the platform * Conducted Email marketing campaign, market research survey, MVP testing, and SEO management for the platform
Tata Consultancy Services
2 years
System Engineer
November 2017 - August 2020
Full-time
* Developed over 100 codes and debugged more than 50 critical defects in the production environment for a large banking client's backend system and Oracle database using Mainframe and COBOL * Effectively coordinated with multiple stakeholders to gather requirements and evaluate the technical and functional implications of change requests on the banking application * Spearheaded the Agile-driven Customer Onboarding Project, resulting in a significant 55% reduction in the time required to onboard customers * Awarded with the "On the Spot" award from the manager for performance and responsibility handling in TCS
Education
T A Pai Management Institute (TAPMI), Manipal
2020 - 2022
Master of Business Administration - MBA in Business Management
July 2020 - April 2022
Associate advisor, Leadership Assessment & Development Centre (LADC) - * Planning and managing various activities related to sessions and tests regarding LADC * Interpreting results of the Thematic Appreciation Test and coordinating between students and faculties SPOC, Personality Development Program (PDP) - Coordinated meetings and events between faculties and students for personality feedback and improvement suggestions
Terna Public Charitable Trust`s Terna Engineering College
2013 - 2017
Bachelor of Engineering - BE in Computer Engineering
June 2013 - May 2017
Awards & achievements
T A Pai Management Institute (TAPMI), Manipal
MIP, TAPMI
Jul 2021
T A Pai Management Institute (TAPMI), Manipal
PRERANA, NITIE
Nov 2020
Terna Public Charitable Trust`s Terna Engineering College
International Journal of Technical Research & Applications (
Mar 2017
Terna Public Charitable Trust`s Terna Engineering College
TCS Codevita – IV
Jul 2016