Ram

Sales Associate

October 2021 - July 2022

Full-time

Utilized customer data to drive maximum sales, developed targeted KPIs for improved sales performance. Increased sales by 20% and retained 27+ customers through competitive pricing. Achieved monthly sales of 2.5 lakhs by effectively managing client relationships.

Customer Relationship Manager

August 2019 - July 2021

Full-time

- Successfully achieved the transaction target of 4 crore within a month, resulting in a substantial bonus of double salary - Demonstrated exceptional performance by increasing the transaction amount by 40% within a short timeframe - Successfully converted over 300 non-active users into active users, contributing to the growth and success of the company - Implemented effective strategies to improve key performance indicators (KPIs) and ensure maximum customer satisfaction - Utilized proactive approaches to optimize customer experience and enhance overall business performance.

Data Analytics

August 2022 - May 2023

- Attained comprehensive expertise in data analytics through intensive training at Masai School. - Cultivated proficiency in SQL, Python, Excel, Machine Learning, and Power BI to streamline data visualization. - Strengthened presentation, critical thinking, and creative thinking abilities, elevating soft skills throughout the program. - Accomplished over 10 projects with success, gaining valuable hands-on experience and showcasing proficiency in applying technical and soft skills.

Bachelors of Commerce in Commerce

July 2016 - March 2019

In 2019, I successfully attained a degree in commerce, a transformative educational journey that equipped me with invaluable skills and knowledge. Throughout the curriculum, I actively engaged in an array of impactful courses that significantly enhanced my proficiency in various areas. By delving into the intricacies of economic functions, I gained a comprehensive understanding of the fundamental principles driving the financial landscape. This in-depth exploration allowed me to grasp the interplay between supply and demand, market trends, and the intricate mechanisms that drive economic growth. Simultaneously, my coursework in business communication honed my ability to effectively convey complex ideas and strategies. These skills not only empowered me to articulate my thoughts cogently but also equipped me with the capacity to engage with diverse stakeholders in a professional manner. A pivotal aspect of my education was centered around accounts and taxes, where I mastered the intricate processes involved in financial recording, analysis, and taxation. By actively participating in practical scenarios and case studies, I gained hands-on experience in managing financial transactions, reconciling accounts, and adhering to tax regulations. Furthermore, my profound comprehension of business law allowed me to navigate the legal landscape governing commerce seamlessly. This expertise safeguarded me against potential legal pitfalls and equipped me with the ability to make informed decisions while adhering to ethical guidelines. Lastly, my education in statistics amplified my analytical acumen, enabling me to extract meaningful insights from data and make informed business decisions. Through rigorous coursework and practical applications, I honed my ability to interpret statistical information, conduct hypothesis testing, and utilize statistical software proficiently. Overall, my educational endeavors in commerce have fostered a well-rounded skill set, encompassing economic functions, business communication, accounts, taxes, business law, and statistics. These comprehensive experiences have not only equipped me with the necessary knowledge for success in the field but have also nurtured a proactive mindset, enabling me to thrive in dynamic and challenging environments.